We are convinced that the protection of customers' privacy is essential and, where we process your personal data, we do so in accordance with the provisions of the General Data Protection Regulation of 27 April 2016 and of the Belgian Act of 8 December 1992 on the protection of privacy with regard to the processing of personal data.
By using our online store 4BILLIARD.com, as offered by ourselves, you accept that certain personal information will be collected and processed automatically in accordance with the purposes described below.
Purpose of processing personal data.
When registering on this website and/or placing an order, you will be asked to provide a number of personal details. These personal details are necessary for the correct and smooth operation of the online store, such as processing your order, conducting correspondence with you, the customer. The data will be used to deliver the goods and services requested by you.
This personal data will be processed for administrative purposes and will allow us to respond to your request, in particular your request for goods, to constantly improve the website and the services/products offered to you, and to adapt them to your needs. In this respect, we reserve the right to use your information for market and satisfaction surveys or for the development of services/products, possibly by using subcontractors.
Thanks to this data, we may also send you commercial information about new services/products, promotions, benefits, etc. via e-marketing and other media.
If you do not wish to receive publicity from us, then please request by e-mail to no-mail@4BILLIARD.com to be removed from the usual lists for this purpose.
In addition, our web server automatically recognises IP addresses every time you visit our website.
Processing of personal data and persons having access to the processed data
The data provided will be included in 4BILLIARD.com's records. The data will only be processed to the extent that the processing is necessary for the execution of the agreement you have concluded with 4BILLIARD.com.
We may combine the information we have collected from you with information we have obtained from other sources. This allows us to improve the overall accuracy and completeness of the information and to better tailor our contact with you.
In addition, we may also collect information relating to your use of our websites. We use various techniques for this, including cookies.
Legal grounds for processing
The data will be processed on the following legal basis:
- Your permission, regarding the visit to our website.
- A contractual relationship as soon as you purchase our services/products.
- Geographical location of customers in general.
If you object to the processing of your data, the agreement cannot be further executed and you cannot make any further use of our services.
Sharing the data
We will share your personal data with your consent or if necessary to complete a transaction or deliver a product requested by you.
When you provide payment information to make a purchase, we will share payment information with banks and other entities that process payment transactions or provide other financial services to prevent fraud and reduce credit risk.
Your personal data will not be sold or sent to third parties, nor will it be made public. Your data will not be passed on to organisations in countries outside the European Union.
4BILLIARD.com does, however, reserve the right to use or disclose your information when necessary to safeguard the integrity of the website, when required by law, when the processing is vital to you, when the processing must be carried out in order to fulfil a public interest task or when the data processing is necessary to protect a legitimate interest.
Finally, and to the extent that you have given your express prior consent, we may disclose your personal data to suppliers who are contractually bound to us and who offer services or products that may be of interest to you.
You may withdraw your consent at any time.
Your rights with regard to the data collected by us
In accordance with the General Data Protection Regulation, you have a right of access, a right to modify and to erase data relating to you. You also have the right to oppose its processing within the limits of the law. You have the right to transfer your data to a third party.
You can exercise your rights:
- Either by sending a letter to 4BILLIARD.com, Balendijk 250D, 3920 Lommel (Belgium), or by e-mail to no-mail@4BILLIARD.com.
- Or, if applicable, by consulting your account on our website
You also have the option to refuse the sending of informational letters and other commercial information by clicking on the 'Unsubscribe' link on each transmission.
If you exercise the right to oppose the sending of direct marketing, this only applies to the e-mail address provided. If you receive commercial messages at several e-mail addresses, you need to unsubscribe that many times. If you wish to unsubscribe by letter, you must clearly indicate all the e-mail addresses you wish to deactivate.
Retention period for your data
Your data will be stored for a period of 5 years. This period is dictated by a statutory provision and applies to the contractual relationships in accordance with the statutory provisions.
Security and confidentiality
We undertake to maintain the confidentiality of your personal data and have taken security measures to prevent any loss, misuse or falsification of this personal data.
Contact details for controller and processor
Your data will be processed by 4BILLIARD.com. You can contact us at the following e-mail address: info@4BILLIARD.com.
Cookies are small files that are temporarily stored on your hard drive via the website. These small files make navigation easier and contribute greatly to the user-friendliness of the website. Browsing our website may result in the installation of cookies on your computer. These simplify the visit and improve the ergonomics of the dialogue.
If you wish to be notified by your browser when a cookie is sent, you can adjust your browser settings. You may refuse the installation of these cookies on your computer, but such refusal may prevent you from accessing certain services on the websites.
If you do not wish to receive any cookies, you can choose "do not accept cookies" in your browser settings. You will then no longer receive cookies. However, this can lead to loss of functionality and loss of user-friendliness of the website.
Links to other websites
Data Protection Officer and Data Protection Authority
For any additional information or complaint regarding the processing of your personal data, please contact
- Our Data Protection Officer, at the following e-mail address: no-mail@4BILLIARD.com
- the Data Protection Authority, Rue de la Presse 35, 1000 Brussels, www.dataprotectionauthority.be